Standard Questions

In resetting passwords, Password Reset asks users a set of personal questions to which they had supplied answers earlier. Users can create their own questions or select them from a list of suggested standard questions that you can define for your system in their language.

To work with standard questions, select 15. Suggested Private Questions from the Definitions screen (STRPWDRST > 21). The Modify Standard Questions screen appears.

​                          ​ Modify Standard Questions​                                                                                                               ​ Language:​ ENG​                                                                                                                                                    ​ Type question,press Enter.​                                                                                                                                       ​ Seq.​   ​ Question​                                                               ​ ​   1.00​ ​ What is the name of your closest friend?     ​                           ​   2.00​ ​ What is your favorite color?                 ​                           ​   3.00​ ​ What is your favorite food?                  ​                           ​   4.00​ ​ What is your favorite movie?                 ​                           ​   5.00​ ​ What is your favorite restaurant?            ​                           ​   6.00​ ​ What is your favorite song?                  ​                           ​   7.00​ ​ What is your hobby?                          ​                           ​   8.00​ ​ What is your job?                            ​                           ​   9.00​ ​ What is your last name?                      ​                           ​  10.00​ ​ What is your mother's name?                  ​                           ​  11.00​ ​ What is your pet's name?                     ​                           ​  12.00​ ​ What is your spouse's birth date?            ​                           ​  13.00​ ​ What is your spouse's name?                  ​                                                                                            ​      More...​  ​ F3=Exit​  ​ F17=Language​                                                          ​                                                                                                                                                                  ​

The screen lists the standard questions for the language shown in the Language: field.

You can change, replace, or remove questions already on the list, or add questions at the end.

For each question, the screen shows two fields.

The Seq.(Sequence) field determines the order in which Password Reset suggests the questions to the user. These do not have to be integers, or to appear on this screen in that order. For example, a question with the Seq. value of 4.50 would be shown to the user between questions numbered 4.00 and 5.00.

The Question field holds the question itself.

To change a question, edit the question as it appears in its Question field.

To replace a question, type a new question in the Question field for the old question.

To remove a question, erase its entries in both the Question and Seq. fields.

To change to a different language or to copy questions from one language to another, press the F17=Language key. (On keyboards with only twelve function keys, press the Shift+F5 keys.) The Work with Standard Questions screen appears.

To define a particular person's private questions for Password Reset, enter 7 in the Opt field for the person on the Work with Persons screen (STRPWDRST> 1 > 1). The Modify Person Identification Questions screen appears, as shown in Managing Private Questions for a Person.